To provide admin support and maintain an appropriate working environment for teaching centre staff which is safe, comfortable, attractive and conductive to efficiency which makes a positive statement about British Council to BC teachers and students.

Details

Location Cairo - Egypt
Salary 3856.66 EGP/month
Duration 1-Year Fixed-term contract with renewable option
Closing date Saturday, 03 March 2018

Role overview

Accountability, responsibilities and main duties:

Resources Management:

  • Teachers' resources (books/references/media) are organised, recorded and stored appropriately. 
  • Teachers' resources are prepared on request according to corporate standards. 
  • Cupboards are secure at all times. 
  • Signing out system for resources and classroom accessories is kept up to date and materials not returned are followed up within a day. 
  •  Receipt of all resources from teachers at the end of academic term.  
  •  Provide clearance for leaving teachers insuring that all items in their custody is returned and as necessary report to HR & Finance on any returnee items.  
  • Identify outdated resources and take the necessary steps to donate/dispose them in accordance with the BC policies. 
  • Update system and database maintained to manage resources.

Facility Management:

  • Teachers' room is tidy at all times and vacant tables are clear, lockers and pigeon holes are secure and allocated. 
  • Broken equipment is reported within one day and followed up.
  • New teachers are provided with lockers and pigeonholes within two working days.  
  • Assistance for Teachers.
  • Liaise with Customer Services Assistant in collecting information from registers for CS students at specific times during the term. 
  • Print certificates and deliver to teachers before last week of term.     
  • To provide administrative support for delivery of Teacher Development activity. 
  • Be the first level of maintenance and troubleshooting of IT problems in classes then and liaise with IT technician the technical problems. 
  • Provide teaching materials upon request.

Communication

  • Refer other TC enquiries to appropriate staff. 
  • Difficult customers are dealt with according to TC policy.  
  • Provide orientation of staff room and resources to new teachers on request. 
  • Answer FAQs immediately according to CSS. 
  • Telephone is answered as per CSS. 
  • TC Resources Order & Store Maintenance. 
  • Stationery stock is replenished as necessary. 
  • New resources received are checked against order on arrival. 
  • Keep stores in good order, store all items appropriately. 
  • Maintain inventory records.

How to apply

Apply on our British Council jobs portal.
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