A 100% refund or a place on the next scheduled test will be given if the British Council has to cancel or postpone an examination for any reason. 

If an examinations candidate gives written notice of withdrawal before the final registration date of the exam, as published by the British Council, a full refund will be given, less an administrative fee of 250 EGP. 

If notice is given less than one full week before the scheduled date of the exam no refund will be given. An exception to this rule is a withdrawal or absence on medical grounds. Candidates able to provide a medical certificate will receive a full refund minus 250 EGP for administrative fees. 

Fees cannot be transferred to a later exam period or from one level of examination to another.